The Core at Corby Cube aims to be accessible and welcoming to all. We are committed to making your visit as easy and enjoyable as possible.
All live performance and participation activities should be accessible to everyone. We offer a range of services and facilities that support different needs when visiting our venue.
ACCESS INFORMATION
- Standing & Queueing
- Accessible Parking
- Wheelchair Users & Mobility Scooters
- Difficulty Standing
- Difficulty With Crowds
- Level Access
- Accessible Toilets
- Assistance Dogs
- Essential Companions
- Accessing Visual Information
- Accessing Audible Information
STANDING & QUEUEING
We aim to welcome, assist and serve everyone as quickly, comfortably, and safely as possible. While we do our best to minimise waiting times, there are a few moments during your visit where standing or queuing may be required.
- Arrival – You may be asked to queue briefly for security bag checks and ticket scanning. Having your tickets ready and bringing minimal items where possible can help make this process quicker.
- Facilities – At busier times, queues may form for bar service, ice cream trays and toilets.
- Getting to Your Seat – Our Stewards will check tickets and guide you to your seat, which may involve a short wait at the auditorium entrance.
- Exiting – When the performance ends, you may experience short queues as audiences leave the building all together.
ACCESSIBLE PARKING
The nearest disabled car parking spaces are in Parkland Gateway and Victoria Place car parks behind the Corby Cube and Savoy cinema respectively. These are pay and display car parks. Charges are applicable Mondays to Saturdays, as follows: 20p evening charge (6pm – midnight), 60p – 1-2 hours, £1 – 2-3 hours, £2 up to 4 hours, £10 all day. Parking is free all day Sunday.
WHEELCHAIRS & MOBILITY SCOOTERS
We are unable to process wheelchair user and wheelchair transfer bookings online.
There are dedicated seats held off sale that can be booked by wheelchair users by contacting our Ticket Office Team. This ensures that suitable seating is allocated and you have a comfortable experience at our venue.
Any wheelchair user or transfer customers that make a booking online in standard seating may be contacted to relocate or refused entry into the auditorium due to safety reasons.
DIFFICULTY STANDING
Seating is available throughout our foyers, with chairs and tables in the bar areas. Please speak to the team on arrival if you need support.
DIFFICULTY WITH CROWDS
Our Foyers and Bars can become very busy before performances, during the interval and after the show.
A Breakout Space is made available for relaxed performances; this is a quiet space where you can take a break from the show or busy foyer and relax. Our sensory space has floor cushions, colouring and puzzles.
LEVEL ACCESS
Our Gallery has level access from the theatre entrance. There are lifts available to both the Stalls and Circle levels. There is limited level seating access available in the Stalls, please speak to an advisor if you require this, or if you require minimal stairs.
ACCESSIBLE TOILETS
Accessible toilet facilities are available. Baby changing facilities are on both B1 and B2 levels.
ASSISTANCE DOGS
Assistance dogs are welcome throughout The Core and water can be provided. Please advise the Ticket Office when booking so that adequate provision can be made.
ESSENTIAL COMPANIONS
If you require an Essential Companion for you to attend the theatre, this should appear on your Nimbus Access Card or Digital Access Pass. Essential Companions are solely designated to assist Access Patrons. If you are attending in a group and have Children Under 16, they must be accompanied by an adult that is not the Essential Companion of the Access Patron.
ACCESSING VISUAL INFORMATION
Audio described performances and Audio enhancement: You will receive a Sennheiser Infra-red Enhanced Hearing System, which has two options. You can choose to hear an enhance version of the sound onstage or you can hear the show visually described, for example, the appearance of the set and the actions of the characters. This hearing system is available from the Ticket Office. To ensure that you purchase tickets in seats with optimum coverage, please check with Ticket Office at time of booking.
Our season brochure is available in Audio and Large Print format
ACCESSING AUDIBLE INFORMATION
BSL Interpreted Performances: These performances have British Sign Language (BSL) interpretation throughout, delivered by an interpreter. The interpreter stands to the right of the stage in a spotlight.
Captioned Performances: At captioned performances large screens are positioned on either side of the stage. The actors’ spoken words convert into visible text.
ACCESS SCHEME
We are now part of the nationwide Nimbus Access Card Scheme. This provides a consistent way for customers with additional access needs to provide supporting documentation, without having to send it to every venue they want to visit.
There are two options for customers to join the scheme – the free Digital Access Pass, which is usable all Northampton Arts Management Trust venues (Royal & Derngate, Northampton Filmhouse and The Core at Corby Cube) or the Nimbus Access Card which costs £15 for 3 years and is usable nationwide.
Whichever way you choose to use the Nimbus Access Scheme, we ask you to fill out our short questionnaire so that we can make sure your access requirements are met specifically for our venues.
IMPORTANT: If you already have an account with our previous Access Scheme you don’t need to do anything right now – we will be in touch when your account is ready to move over to the new system, and your existing account will be honoured until then.
Apply for a Digital Access Pass (DAP) for Northampton Arts Management Trust venues (FREE)
Apply for a Nimbus Access Card (£15 for 3 years payable to Nimbus)
Already have a card or your DAP number? Fill out this questionnaire online – or download and complete this PDF version of the form.
ACCESS ENHANCED PERFORMANCES
All performances are accessible. However we offer access enhanced performances which offer different services to support specific needs.
Audio Described Performances
Audio Description is available at selected performances and is delivered live through radio frequency headsets. These performances are clearly marked in our season brochure and on our Access Enhanced Performance Listings, or you can contact our Ticket Office team for guidance. On arrival, simply ask our Access Host for a headset.
Touch Tours
For some of our Audio-Described Performances, we offer a free Touch Tour. This is an opportunity to experience the stage and set up close with our audio describer. You will be able to explore and touch set pieces, props and costumes. Touch Tours last around 30 minutes and are for specifically for visually impaired customers, those on the autistic spectrum or those with learning difficulties or additional needs. Spaces are limited so please speak to our Box Office team when booking your ticket to a performance.
BSL Interpreted Performances
These performances have British Sign Language (BSL) interpretation throughout, delivered by an interpreter. The interpreter stands to the right of the stage in a spotlight.
Relaxed Performances
This is a specially adapted performance for customers with a wide range of disabilities and for those on the autistic spectrum. There may be some small changes to the show in terms of lighting and sound but the overall content does not change. There is also a more relaxed atmosphere in the auditorium to reduce anxiety and ensure an enjoyable visit. Relaxed Performances are also a great first encounter to the magic of theatre!